Several users have reported an issue in which iTunes 10 exhibits one of the following problems when attempting to burn discs:
- erroneously displays a message indicating that blank compact discs are not blank when the user attempts to burn a CD using the “Burn Disc” button
- disc burning fails with the message “Writing Disc Error”
- No “Burn Disc” button appears
Fix
In Mac OS X, these issues can generally be resolved by deleting specific cache files. Delete the following files/folders:
- /Library/Caches
- Library/Preferences/com.apple.itunes.eq.plist
- Library/Preferences/com.apple.itunes.plist
- Library/Preferences/com.apple.ituneshelper.plist
The tilde ( ) represents your home user folder, which you can get to by going to the Finder, selecting the “Go” menu then choosing “Home.”
