Rabu, 20 Februari 2019

iPhone Overheating or Hot? How-To Fix

iFolks report that their new model iPhones are overheating, sometimes as soon as they start playing music, videos, downloading files or any operation that requires a lot of computing power. Others notice iPhone overheating when charging up their phones, restoring a lot of data from iCloud, and even when using Facebook.


Also, a couple of our readers experienced this iPhone overheating to the point where their phones displayed the warning “iPhone needs to cool down before you can use it!” Well, that’s not okay and isn’t the “Apple Way.”


 sometimes as soon as they start playing music iPhone Overheating or Hot?  How-To Fix



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iPhone overheating is not new to iPhone models.  Unfortunately, through the years and iPhone generations, many iFolks experienced these same issues.  There’s a lot of computing power on these devices, all generating heat from the processor as it performs complex calculations. So finding ways to offload that heat is a major design challenge.


But these all should be solved BEFORE the iDevice hits the market!  Alas, that isn’t always the case, and the early adopters are often the ones discovering issues as they experiment and work with their iPhones and other iDevices.


Earlier iPhone Models and iPads Overheating?


Like I said, these problems are not new.  Check out the following articles for information related to specific iPhone or iPads.


iPhone



iPad



Yup, this ain’t a new problem–not by a long shot.  Unfortunately…


Apple’s 411 on iPhone Overheating


Apple has some info about acceptable temperature ranges for your iPhone and another iDevice.  To sum up, iPhones are designed to work in ranges between 32-95 F and 0-35 C. Very cold, very hot, very dry, or very humid temperatures and conditions affect overall performance.  BUT, your iPhone should return to normal as conditions and temps fall into acceptable range.


 sometimes as soon as they start playing music iPhone Overheating or Hot?  How-To Fix


 


This is a Homer Simpson moment, but I’ll say it anyhow.  Don’t leave your iPhone or another iDevice in your parked vehicle!  Outside of increasing your risk of a break-in, the interior temps in a parked car fluctuate enormously from day to night, clouds to sunshine.  So just don’t do it!


Other than that, here’s Apple’s spiel on iPhones and temperatures.


You might notice that your device feels warmer in these situations



  • When you set up your device the first time

  • When you charge the battery, the device might get warm

  • When you restore from a backup

  • When apps reindex or reanalyze data, like Photos tagging for faces, places, or keywords after a software update


These conditions are considered normal.


Some of the higher ambient temperature conditions and activities that cause iDevices to change performance and behavior



  • Leaving the device in a car on a hot day…as Homer Simpson exclaims “Doh!”

  • Leaving the device in direct sunlight for an extended period

  • Using certain features in hot conditions or direct sunlight for a long period of time, such as GPS tracking or navigation in a car, or playing a graphics-intensive game


 sometimes as soon as they start playing music iPhone Overheating or Hot?  How-To Fix


 


Hot During a Restore?


If you’re setting your iPhone up for the first time or restoring data via iTunes or iCloud, your iPhone’s processor is working very hard.  Consequently, during a set-up or restore your iPhone heats up–this is normal and expected.   Once all your data is restored, you should NOT continue to experience that same level of heating.


Restoring via iCloud tends to generate more heat than iTunes since your iPhone needs to connect to iCloud to download data.  With an iTunes restore, that burden shifts to your computer.  For that reason, we recommend restoring via iTunes.


Okay, But How Do We Fix This Overheating Issue?


There’s a good chance that a third-party app is causing your iPhone overheating, especially on iPhone 7 models.  To check this, force close all open apps on your iPhone and then restart your phone.  And finally, update to latest iOS.


Force Close iPhone apps



  1. Double Click Home to see all open apps

  2. Swipe up on app preview to close

  3. Slide right or left to find all open apps and close them ALL


Restart iPhone


Press and hold both the Power/Sleep/Wake and Volume Down buttons (Power button and Home buttons are for iPhone 6S and earlier generations) for at least ten seconds until the Apple Logo appears


 sometimes as soon as they start playing music iPhone Overheating or Hot?  How-To Fix


Update to Latest iOS


Once you restart your iPhone, check that you are working on the latest version of iOS. Often, updating your operating system fixes the iPhone overheating issues as the updates contain fixes.


And of course, make sure you backup BEFORE you update your iOS.  Try and make this your routine by backing up regularly via iTunes, iCloud, or whatever backup app your prefer.


Update iOS Wirelessly



  1. Go to Settings>General>Software Update

  2. Tap Download and Install

  3. Select Install

  4. Enter Passcode if required


Update iOS with iTunes



  1. Install the latest version of iTunes on your computer

  2. Connect iPhone to computer

  3. Open iTunes

  4. Select your iPhone

  5. Click Summary

  6. Select Check for Update

  7. Click Download and Update

  8. Enter Passcode if required


Check Your Cables


Believe it or not, your cables matter.  If you experience iPhone overheating during battery charging, the issue just might be your charging cable(s.)  So take a look at your lightning charging cable and make sure it is Apple branded and NOT a generic one.  Try charging with the Apple cable and see if that makes a difference.


 sometimes as soon as they start playing music iPhone Overheating or Hot?  How-To Fix


 


If you don’t have an Apple Branded Cable, ask a friend, co-worker, or neighbor.  Or visit an Apple Store and try charging it there.


Remove Any Cases


Heat issues are often caused by our iPhone and other iDevice cases insulating our iPhone’s backsides.  When our iPhone battery charges, it emits heat.  This heat is dispersed via the backsides of our phones.   So covering the back of your iPhone with a case makes it harder for your phone to release that built up heat.


 sometimes as soon as they start playing music iPhone Overheating or Hot?  How-To Fix


 


In effect, cases often act as insulators, trapping heat inside the case and inside our iPhones. Just think of your water heater–all manufacturers recommend wrapping your heater to keep the water hot–so the heat doesn’t dissipate via the water heater’s surface.  Good for hot water BUT terrible for our electronics!


Reset


Sometimes all you need is a bit of a refresh on your settings.  So try this: Settings > General > Reset > Reset All Settings.


This resets all your settings. It doesn’t delete any data. So if you’ve got lots of GBs worth of music, videos, and photos, selecting this option won’t remove it!  It won’t even delete your texts, emails, or any real data.


 


 sometimes as soon as they start playing music iPhone Overheating or Hot?  How-To Fix


It does reset to default all the settings for WiFi, Bluetooth, Do Not Disturb, Notifications, General, Sounds, Brightness & Wallpaper, and Privacy.


Turn OFF Some Settings


There are a few settings that consistently work in the background and may be the cause of or a contributor to overheating.   So take a look at these settings and make some adjustments to reduce the burden on your iPhone’s processor.


Settings to Check



  1. Background App Refresh

    1. Settings>General>Background App Refresh

      1. Turn OFF for certain apps

      2. OR Turn completely OFF for all apps

      3. Also, saves battery!





  2. Location Services

    1. Settings>Privacy>Location Services

      1. Change app settings from Always to While Using or Never

      2. Turn Share My Location OFF





  3. System Services

    1. Scroll all the way down under Location Services

    2. Turn OFF Emergency SOS, HomeKit, Popular Near Me, Improve Maps, Compass Calibration, Diagnostics & Usage, Location-Based Ads and Location-Based Suggestions, and any other system setting not necessary for your use



  4. Notifications

    1. Settings>Notifications

      1. Turn OFF for certain apps

      2. OR Turn completely OFF for all apps

      3. Also, saves battery!





  5. Brightness

    1. Settings>Display & Brightness

      1. Turn Auto-Brightness ON

      2. Or Turn Auto-Brightness OFF and set Brightness to the lower settings

      3. Also, saves battery!





  6. Fitness Tracking

    1. Settings>Privacy>Motion & Fitness

      1. Turn Fitness Tracking OFF

        1. Do this if you pair to an Apple Watch



      2. Also, saves battery!






Erase Content and Settings


Using this isn’t ideal, but sometimes it’s your only next option.  Selecting this erases everything on your iPhone and iDevice, from music to photos to email and messages.  It even erases your apps!  It sets your iDevice back to factory defaults.  And sometimes this is necessary.  But tread with care.


 sometimes as soon as they start playing music iPhone Overheating or Hot?  How-To Fix


 


Remember that while this process deletes your apps, music, etc.  Apple keeps a record of your purchase history in both the iTunes and App Store, so it’s easy to download again.


If you select this option, please backup first.  Again, backup BEFORE you erase content and settings.


To Erase



  1. Navigate to Settings > General > Reset

  2. Select Erase All Content and Settings. Tap button twice to confirm

  3. Erase all content iPhone

  4. After restart, go through the setup process


No Time? Check Out Our Video!


 sometimes as soon as they start playing music iPhone Overheating or Hot?  How-To Fix


When Nothing Works


If after you made changes to your settings, cables, and other suggestions and you still experience iPhone overheating, the time has come to visit your local Apple Store or call Apple Support.


Apple is replacing iPhone 7 models and select other models (like 6S+) with consistent overheating issues.


Reader Tips  sometimes as soon as they start playing music iPhone Overheating or Hot?  How-To Fix



  • Use a setting in Display & Brightness called “Nightshift.” When it’s turned on to the maximum “warmest” setting then apps and even games generate at least half as much heat!