How Do I Fix Too Many HTTP Redirects on the App Store or Safari?

Lately, when I try to browse the App Store on my iPhone, it shows me a message that there are “too many HTTP (or HTTPS) Redirects.” And then, the other day it happened in Safari too! So what’s the deal?

Several readers tell us that Safari and/or their App Store app is not working. Specifically, when they try to log into a site or open an app, they get the error “Safari cannot open the page because too many redirects occurred!”

This error may show either too many HTTP redirects or HTTPS redirects.

Contents

• 0.1 Related Articles
• 1 Too Many HTTP Redirects on the App Store for iOS?
  • 1.1 Force the App Store app to close
  • 1.2 Sign Out and Back Into the iTunes & App Store
  • 1.3 Force Restart Your iDevice
• 2 Too Many HTTP Redirects on Safari for iOS?
  • 2.1 Force the Safari app to close
  • 2.2 Clear Safari’s Cache
  • 2.3 Request Safari’s Desktop Site
• 3 Why Does Netflix Say ‘could not open the page, too many redirects?’
• 4 Too Many HTTP Redirects on Safari for Mac?

Related Articles

• Why Is My App Store Not Working, Loading, or Shows A Blank Screen?


• Safari not working? How to troubleshoot your problems


• App Store problems? How to fix your issues


• How to report a problem for an iPhone/iPad/iPod Touch App

Too Many HTTP Redirects on the App Store for iOS?

If you are completely unable to access the App Store on your iOS device; follow the instructions below.

After performing each step, please test to see if the issue is resolved.

Force the App Store app to close

1. Double press your Home Button or swipe up the Home Gesture Bar


2. Locate the app preview for the App Store


3. Swipe up the App Store app preview off the top of your screen 


4. Restart your device


5. Try launching the App Store app again

If closing the App Store app doesn’t work

• Close all open apps by double pressing the Home Button or swiping up the Home Gesture Bar


• Swipe up off the top of your screen all the app previews


• Do this until all you see is your Home Screen

Sign Out and Back Into the iTunes & App Store

1. Open Settings > iTunes & App Stores


2. Tap your Apple ID 


3. Choose Sign Out


4. Tap Sign In

If signing out and back in doesn’t help

1. Go back to Setting> iTunes & App Store


2. Sign out  of your Apple ID again


3. Open the App Store


4. Try to download anything free


5. When asked to enter your Apple ID, ignore this message and instead  open Settings > iTunes & App Store again and sign in with your Apple ID

Force Restart Your iDevice

• On an iPad with no Home Button and iPhones 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side/Top/Power button until the device restarts 


• On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo


• On an iPhone 6s and earlier, iPad with a Home Button, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo

Too Many HTTP Redirects on Safari for iOS?

Force the Safari app to close

1. Double press your Home Button or swipe up the Home Gesture Bar


2. Locate the app preview for Safari


3. Swipe up the Safari app preview off the top of your screen 


4. Restart your device


5. Try launching the Safari app again

If closing the Safari app doesn’t work

• Close all open apps by double pressing the Home Button or swiping up the Home Gesture Bar


• Swipe up off the top of your screen all the app previews


• Do this until all you see is your Home Screen

Clear Safari’s Cache

• Open Settings > Safari


• Choose Clear History and Website Data 


• In that same Safari Settings menu, scroll down to Advanced


• Choose Website Data


• Swipe each site to Delete individually or tap Remove All Website Data to remove all data at once

If clearing Safari cache didn’t help

• Go to Settings > Safari


• Scroll to the section Privacy & Security


• Allow Cookies by toggling off Block All Cookies

Temporarily toggle off the setting to Prevent Cross-Site Tracking

Request Safari’s Desktop Site

1. On the exact page where you get the redirect error, tap and hold the refresh icon


2. Select Request Desktop Site 


3. Another option is to tap the Share button 


4. And choose Request Desktop Site from the Share Sheet 

Why Does Netflix Say ‘could not open the page, too many redirects?’

Some users have reported that they are getting the same error with the Netflix app

For iOS Devices

1. On the home screen, tap Settings


2. Scroll down and tap Safari


3. Under Privacy & Security, toggle off Block All Cookies


4. Return to your email and try the password reset link again

For Macs

1. Go to the Safari > Preferences 


2. Select Privacy


3. Under Cookies and website data, choose Manage Website Data


4. Search for Netflix


5. Select Remove


6. Tap Remove Now


7. After you delete the Netflix website data, close Safari and try Netflix again

Too Many HTTP Redirects on Safari for Mac?

1. Open Safari


2. Choose Safari > Preferences 


3. Click the Privacy icon


4. Click Manage Website Data 


5. Tap either Remove All or use the Search field to find the name of the redirecting website, then select the website and click Remove Now


6. Click Done, then close Safari preferences