Several users have reported issues with their GPS (Global Positioning System) not working or giving inaccurate information. A commonly reported problem is that the navigation apps are unable to work / retrieve a GPS signal. Solution: (Try each step below until you find one that works for you)
- Set your Date & Time to “Set Automatically” by tapping Settings > General > Date & Time and make sure that you have a cellular or Wi-Fi connection. These options will increase the accuracy of GPS.
- Toggle 3G settings: Settings>General>Network>Enable 3G and toggle to “OFF” then open the map app (make sure you have a Wi-Fi connection) and locate yourself; tap Settings>General>Network>Enable 3G and turn “ON”. And turn Wi-Fi off by tapping Settings > Wi-Fi.
- Try resetting your network settings: Settings > General > Reset > Reset Network Settings.
- Restart your device.
- If you are having problems with a third party navigation app, ensure that you have the latest version of the app.
Note: GPS is not available on the original iPhone or iPad.