Daily Q A: My iPad can’t connect to iTunes Store / App Store? How do I resolve this?

You may be unable to access the iTunes Store and/or App Store on your iOS device. If you are experiencing this issue, here are some tips for troubleshooting:

1. Make sure that you have a Wi-fi / 3G connection and these are turned on.


2. Try resetting your Wi-Fi router by turning it off and then on again.


3. Check and verify that Restrictions on your iPad is turned off (Settings > General > Restrictions).


4. Tap Settings > Store on your device and sign out, then sign in again.


5. Tap Settings > Store > Apple ID > view Apple ID and turn off Genius for Apps.


6. Turn off and on (restart) your iPad.